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Google Nest 2nd gen doorbell - home app does not bring up camera to create zones

SamirR
Community Member

When i try to set up Activity zones in home app - it just cycles and dies not bring up camera

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hmmm, that is odd.  You may want to call and speak with a Nest Support tech.  Here is the link to open a ticket and it will let you establish a phone call.  I believe they are there 24/7.

https://support.google.com/googlenest/gethelp

SamirR
Community Member

Weirdly, it started working the next morning so we can close this.

Thanks

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Thank you for your help here, @EmptyNester. I am glad to see that this has since been resolved, but please let us know if you have any further questions or concerns. We'll keep the thread open for a little longer for any follow-up questions or concerns. 

 

Best regards, 

Brad

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@SamirR thanks for giving us an update. We'll go ahead and lock this thread now. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, EmptyNester and Brad.
 
Thanks,
Emerson