03-08-2023 12:13 PM
The App installs, tap the app
Asks me to allow permissions on phone
Goes to google authorization home screen and stalls out and kicks me back to google search window in browser
Tried on iPhone and its fine.
Have tried all troubleshooting methods seen in this thread:
Nest app cannot install on Samsung Galaxy S22 - Google Nest Community
04-08-2023 03:36 PM
Hello hudson1970,
Thanks for reaching out here in the Community. I'm sorry for the delay. Have you tried reinstalling your Nest App and checking if there's any pending updates from your Samsung phone? Let us know your update here.
Regards,
Emerson
04-11-2023 03:38 PM
Hey hudson1970,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest app? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
Best,
Emerson
04-11-2023 03:53 PM
I finally got it to work by factory resetting my phone and reinstalling the nest app
04-12-2023 07:16 AM
Hi hudson1970,
Thanks for getting back to us and for sharing here what you've done to resolve this issue. We’ll consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
Best,
Emerson