Google Nest Cam Battery & Google Nest Doorbell connection issue

[Red]

Hey All,

I successfully setup my Google Nest Cam (x2) Battery) & Google Nest Doorbell (Battery) to my "Home" within the Google Home App, however I had an issue with another device and ended up deleting the "Home" I had setup in the Google Home App without removing any devices.

Now I have created a new "Home" in the Google Home App but cannot reconnect either of my Google Cams or the Doorbell, I have factory reset one of the cams but still cannot connect via the Google Home App.

What can I do to resolve please?

[Brad]

Hi there, 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. 

• Do you still need help with this issue?
• What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Red]

Hi Brad,

I have managed to reset and reconnect the cams with the help of google support over the telephone but no luck in resetting the doorbell, holding the reset button down just does nothing it seems, no chime or opportunity to reconnect.

How can I reset the doorbell?

Thanks,

Richard

[Red]

I have now resolved the issue thank you.

[Eric_B]

Hey Red,
I'm so happy you were able to get them to connect. Since you have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day!
Eric