Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Can’t reset camera to new wifi

We changed our WiFi provider and now the indoor camera (wired) doesn’t work. We unplugged multiple times to reset and it didn’t work. It also doesn’t have a reset button. We also deleted the device from our Google home app.

Alexa notification with 1st gen Nest Hello doorbell?

I have a 1st gen wired Nest Hello and a bunch of Amazon Echo speakers. Is there a way to get a notification on the speakers when someone pushes the doorbell? I searched high and low and it seems all of the instructions are for the 2nd gen Nest doorbe...

Doorbell fell off mount - lens scratched

Hi thereOur doorbell came off the mount and doorbell camera lens has scratched it’s under a year old - is there a way to get this fixed? great product just gutted this has happened.

Missing power adapter wall plate for Nest Cam Outdoor NC2400ES

Hello! I purchased a two-pack of these cameras and one of the power adapter wall plates is missing. How/where can I get a replacement?Thanks in advance for any help.

Nest Doorbell (wired) no warranty?

Hi all! I purchased the Nest doorbell wired from Amazon in July of this year. Didn't get it fitted till around September. It has now lost all power. Electrician has been and confirmed all ok with wiring/transformer etc. Contacted google, first person...

Nest Cam IQ Outdoor Connect to Nest Hub 2nd Gen

I have 4 Nest IQ Outdoor cameras that I would like to view on my Nest Hub (2nd gen) but the Hub is not able to find the cameras. Can anyone suggest how I can fix this so I can view the cameras?

I have 2 nest cams at 2 different addresses and I can view the new address on my phone

I just bought a nest cam with floodlights for a different address. I already have a nest cam set up on my phone for my address fot about 3 years now. I added my mom's address and I cannot view anything.

Resolved! Help - can’t reach the locking bolt on the top of the doorbell

Hi, I am replacing my old Nest doorbell with the new Google Nest Doorbell. I can’t reach the top of the doorbell to screw it into the plate as I have vinyl siding so the key needs to be extremely small so I can fit it between the top of the doorbell ...

New wifi, instructions said to remove device, cannot add as new device

I have a new wifi network. I needed to add the Google Doorbell to the wifi. I looked up how to do this and the instructions from Google said to delete the device and then add as a new device. So I deleted it but in order to add a new device I need to...

Resolved! No 24/7 recording option for Google Nest wired doorbell gen 2?

I installed a new Google Nest wired doorbell gen 2 through the Google Home app. It is only allowing event recording, and there is no option for 24/7 recording. I've gone into the camera settings, video settings, then video history settings, and the o...

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Can’t reset camera to new wifi

Alexa notification with 1st gen Nest Hello doorbell?

Doorbell fell off mount - lens scratched

Missing power adapter wall plate for Nest Cam Outdoor NC2400ES

Nest Doorbell (wired) no warranty?

Nest Cam IQ Outdoor Connect to Nest Hub 2nd Gen

I have 2 nest cams at 2 different addresses and I can view the new address on my phone

Resolved! Help - can’t reach the locking bolt on the top of the doorbell

New wifi, instructions said to remove device, cannot add as new device

Resolved! No 24/7 recording option for Google Nest wired doorbell gen 2?

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Automatically Enable/Disable Indoor Wired Gen2 Cam...

No - I don't use automations or Routines
Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!