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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 201 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15916 Views
  • 0 replies
  • 6 kudos

Nest Doorbell power consumption, zones and sensitivity

Hello,I have a nest doorbell (gen 2 battery) and have had it for a while. Usually the battery lasts a week.I have installed a power supply to this and noticed that the doorbell still needed charging after approximately 2 weeks. I had hoped that it wa...

Andybrad by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Doorbell screen

Hi, My doorbell camera has fallen off the mount and damaged the lens. Please could you advise how I can get the issue rectified?

Setup doorbell battery offline

I have installed this at least 40 times. Each time i get to the feed and it is offline. I can not get it to connect to the live feed so i can mount the doorbell outside.

Weatherproof cable difficult to install through outdoor wall

Are there any suggestions for pushing the outdoor camera weatherproof cable through a brick wall? I am replacing a camera that was PoE, so for the previous camera it was super easy to push ethernet through the existing hole. However, for the Google o...

falcon by • Community Member
  • 557 Views
  • 2 replies
  • 0 kudos

Cannot Connect Second camera

Bought a two pack of battery cams quite some time ago but just got around to trying to install them now. I can install one or the other but not both. I've rebooted my phone, turned wi-fi on and off, turned bluetooth on and off, reset the cameras, bro...

Outdoor camera not picking up people

My outdoor camera on my front porch does not pick up people. I can walk out my door and it doesn’t acknowledge it. This has been going on for over a year. I have 5 outdoor cameras and this is the only one that misses things. Any suggestions?

MJ918 by • Community Member
  • 465 Views
  • 3 replies
  • 0 kudos
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