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Google Nest Camera going offline after power outages

sujoydc
Community Member

I have 1 Nest Doorbell/2 indoor cameras/1 outdoor camera.

The 2 indoor cameras always go offline after power outage.

I see other threads where there is no solution to this and neither google replaces those. Why?

3 REPLIES 3

EdmondB
Community Specialist
Community Specialist

Hello sujoydc,

 

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. Just a few questions: What type of Nest Doorbell and Nest cameras are you using? Are you able to reconnect those Nest devices after the power outage? If not, Check this link on how to factory reset the Nest Camera or Doorbell. 

I look forward to your response.

Thanks,
Edmond

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi sujoydc, 

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe