I have searched the community and see several people seemingly have the same issues that we are, but I have not seen any real answers. We have cameras that observe some events but not others. Example, our North side camera caught me walking out the door, but 30 minutes later one of neighbors was walking her dogs through our yard and our other neighbors house. It did not catch her at all. She had to walk within 15 ft of the camera. The event zone should have caught her even if she was on our neighbors yard. FYI, this is not her yard she is walking through, she lives two houses away on the south side of our home. We have a Nest Aware account through ADT. Our Backyard camera does not catch her either when she walks behind our chain link fence, but we pickup the mowers when they are there. Is there a firmware issue, how do we update?
