Google Nest Doorbell Announcement not working

[Summoner]

My doorbell battery's announcement has been working fine since installation, but doorbell announcement stopped working on my hub and mini today. I am still getting the notification on the phone. Checked the announcement setting under doorbell setting and its enabled. Any ideas?

[Brad]

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. First off, I have some questions I’d like to ask you.

• Do you still need help with this issue?

• What troubleshooting steps have you done thus far? 

• Have you tried to restart your device if you haven’t already?

• If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’

Please let me know if you need further assistance. 

Best Regards,

Brad.

[mdr2]

Try logging out of your GOOGLE HOME and logging back in.  Sometimes this 'resets' the alerts.