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Google Nest Home Away Assist Problems

Palmer_AK
Community Member

My home away assist suddenly stopped working.

My "activity history" correctly logs when I'm home and away. All three cameras say they will turn on when I'm away and off when I'm home, but none of them do. I have to turn them on or off manually. 

My girlfriend's photo also has access to the account but under Home/Away Assist > What decides if you're home >  I'm told that her location isn't considered within Home/Away assist. 

 

Any suggestions? 

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