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Google Nest Wireless Camera Video History

Willie2775
Community Member

Hello,  I am having issues with playing back recorded events.  After I tap history then play back an event it displays the battery life but will play the audio from the event. Can anyone help me get this issue resolved? Thank you!

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Do you know if you were on a Nest Aware trial before that may have ended? I would suggest checking out this link, to learn more and how to determine if you have an active subscription or not. 

Best regards, 
Brad

janthadeus
Community Specialist
Community Specialist

Hey folks,

 

Checking in should you still have further questions here. Let us know by replying to this thread.

 

I appreciate your help here, Brad.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT