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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15601 Views
  • 0 replies
  • 6 kudos

Nest Camera (Battery) Event Download Format

In the Google Home App what determines which file format is used for event downloads from the camera? Using my Galaxy S22 phone or my Galaxy S6 tablet the downloaded event files are in MP4 format. However if I use the Bluestacks Android emulator with...

fbutler by Community Member
  • 337 Views
  • 0 replies
  • 0 kudos

No push notifications despite settings

Google Home AND the Nest app are configured for doorbell push notifications, both within those apps and in Apple settings. My husband gets notifications, but I do not, and he has shared the device with me. This is the second time this has happened, I...

Data recovery

My neighbor had a plumbing company run over their mailbox and now they are disputing that allegation. The issue is that the data is now 2 days out of our 5 day subscription. Is it possible to recover video outside of the purchased window?Thank you,An...

BogeyGolf by Community Member
  • 952 Views
  • 5 replies
  • 0 kudos

Nest gen2 wired not connecting to my wifi

Has anyone got any solutions for connecting my new camera to my wifi. Never had a problem with the nest cams but the new google indoor can just will not connect to my wifi. Everything looks good when trying the initial install but fails at the wifi s...

LR17 by Community Member
  • 585 Views
  • 3 replies
  • 0 kudos

Google Home

I have 4 Nest Cams -- 2 are on the "old" nest app. But i cant view my new cameras on there. So i downloaded the Google home app. -- but please tell me there is a web client that allows you to view your cameras on a windows machine, and not just a ipa...

Stuartrmc by Community Member
  • 820 Views
  • 4 replies
  • 1 kudos

Resolved! Nest Camera with Floodlight will not connect

I installed the nest cam with floodlight and it worked for about 3 days, then would not connect. Yes, I have tried all of the troubleshooting available. Reset, unplugged from power, turned my airplane mode on and off, checked and rewired connections ...

Rose1 by Community Member
  • 1037 Views
  • 4 replies
  • 1 kudos

Resolved! Camera not charging fully

Camera charged all the way to 82 percent but I checked it 2 hours later and it was still at 82 percent

Miser by Community Member
  • 908 Views
  • 5 replies
  • 0 kudos
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