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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15782 Views
  • 0 replies
  • 6 kudos

Beware bad customer support for Nest

Hey, just wanted to warn folks away from Nest customer care. I don’t think I’ve ever encountered a group that was single-handedly this bad at supporting their products.(I’ve been stuck with a broken Nest doorbell for nearly a month, they sent the RMA...

Wfederman by Community Member
  • 472 Views
  • 1 replies
  • 0 kudos

Total waste of money!!

The Google nest cameras and doorbell are a total waste of money and time. It doesn't record every event especially the ones I set up in my zone. Bought from best buy, too late to return since it's outside of my return window. Google should be sued fo...

bnomadic8 by Community Member
  • 1058 Views
  • 3 replies
  • 5 kudos

Google Nest Cam (battery) not charging anymore

Hi I bought 2 pack Nest Cam (battery) from Walmart 4 months ago and they were both connected and plugged in and working. One on front yard and other in back yard. Now front yard one doesn’t have any battery and it does not charge at all. I’ve checked...

Sandeep23 by Community Member
  • 1932 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Doorbell won't connect

Doorbell was working great until I changed my router because our neighbours router had a stronger signal and our computers kept flopping over to their's (they are related) since then I can't reconnect the doorbell?I have reset the router, doorbell, a...

grechcam by Community Member
  • 1008 Views
  • 3 replies
  • 0 kudos

Broken Nest Doorbell Lens

Bought the Nest for Xmas. Finally got it up about 2 months ago. Followed the instructions and it felt secure. Worked great for about 2 weeks. Then it fell and the lens broke. We could still see mostly, so we put it up again. Again it felt secure. And...

Camera not showing up in home app

My dad unplugged my camera and now it won’t show up in the google home app. The light is green but I can’t connect. When I try to add it back it says it’s already registered to an account. None of the trouble shooting tips bell

ked860s by Community Member
  • 750 Views
  • 3 replies
  • 1 kudos

App Wont let me login anymore.

Some days ago I gave my son Nick who is overseas access to my Nest Cameras. Once he was set up and working, I noticed that for some reason I lost my ability to connect to nest account using the Nest app on my samsung S10+. Before he had set it up on ...

Masscot by Community Member
  • 630 Views
  • 3 replies
  • 0 kudos

Resolved! Doorbell battery

My doorbell has been working perfectly until yesterday I charged it and now it says its offline. I have tried restarting it a number of times but nothing changes it remains offline. How do I get it back working please?

DDubs by Community Member
  • 1881 Views
  • 9 replies
  • 0 kudos

Determining Total Monthly with Nest Aware

Trying to find out what new total monthly will be if I upgrade to Nest Aware. I want to upgrade to the 24/7 camera coverage for my 5 cameras. So I assume that would be $60/month (I want to pay monthly, not annually).Problem is the subscription explan...

Newbie by Community Member
  • 2111 Views
  • 5 replies
  • 0 kudos

What is the best wired outdoor security camera?

I need the very best, wired, outdoor security camera for night time viewing of my car.My present security camera was suppose to be the best, it is not. I cannot get a goodpicture, at night, of anyone trying the door handle of my car. The police canno...

Joeski by Community Member
  • 772 Views
  • 3 replies
  • 0 kudos
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