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Google camera not identifying people correctly

Andybrad
Community Member

Hello,

I have a number of nest cameras and one of them covers the road outside. I have set a zone and to eliminate notifications from outside the zone. However i still get notifications of "people" outside of the zone. It also seems these people are cars so it is sending notifications constantly.

I can only stop it by stopping all notifications. How can i get it to stop while still having people identified int he correct zone.

 

1 REPLY 1

EmersonB
Community Specialist
Community Specialist

Hello Andybrad,

 

Thanks for reaching out here in the Community. You may try creating a new zone for the outside of zone part and disable its notification or try removing all of your activity zones and re-add them.

 

To know more, you may visit our public article about "Set up and use Activity Zones".

 

Regards,

Emerson