Google door bell chimes indoor. Home but will not connect or show blue or yellow light.

[Parks]

I have a Google nest door bell that will ring indoor. Home but will not show blue or yellow light when hooked up. I cannot get it set up be. Abuse of apparent lack of power. Checked wiring twice. Both wires connected tightly. 

HELP

[MplsCustomer]

@Parks 

Does your doorbell's transformer meet Google Nest's requirements? Is the "chime puck" wired correctly?

https://support.google.com/googlenest/answer/12153643?hl=en

[Parks]

YesAnd Yes

[MplsCustomer]

@Parks 

If your doorbell and the "chime puck" are wired correctly and your transformer meets Google Nest's requirements, and your doorbell is simply not turning on at all, you could try doing a factory reset:

https://support.google.com/googlenest/answer/9252162

[EmersonB]

Hello everybody,

@Parks, thanks for reaching out. How's it going with your Nest Doorbell? In case you haven't yet reset it to the factory default, have you tried restarting it first? Don't hesitate to post here your update. To know more about Nest Camera and Nest Doorbell lights, just hit this link.

I appreciate the help, MplsCustomer. 

Regards,
Emerson 

[EmersonB]

Hey Parks,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Also, were you able to check the link I've shared? We'd be glad to hear from you.
 
Thanks,
Emerson

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan