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Google door bell

Glover57
Community Member

Google doorbell arrived today. Not happy. Having difficulty connecting the doorbell to an already in place mini google speaker. Follow instructions via several you tube videos and get to where you are supposed to switch on visitor announcements- goes blue, but doorbell theme remains greyed out! I bought it to connect to the house network and have a doorbell! Got nothing other than the video stream and advice the bell is being rung but only on my phone. Any advice in non technical speak would be appreciated.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hey there,

 

I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.

 

  • Open the Google Home app

Google Home app

  • At the top right, tap your account.
  • Tap Feedback 

and then

  • tap the type of device you'd like to submit feedback for.
  • To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
  • In the feedback summary, write a brief description of your issue.
  • Be sure to check the box for Screenshot and System logs.
  • To submit feedback, at the top right corner, tap Send 

 

If you need anything else, please let me know.

Best regards,

Brad

Jake
Community Specialist
Community Specialist

Hey Glover57,

 

I wanted to check in and see if you managed to see Brad's post. Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Glover57,

 

I wanted to check in, and make sure everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
 

Best regards,

Jake