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Google home nest cams

Mg10
Community Member

My cameras aren’t recording on Google home.  I only get a live feed or activity for a few hours. I want the recording feature. 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Mg10 

You get free event video history for the most recent 3 hours for Google Nest's newer cameras, but for history longer than that, you need a Nest Aware or Nest Aware Plus subscription.

https://support.google.com/googlenest/answer/9681538

https://support.google.com/googlenest/answer/9233159?hl=en-CA&co=GENIE.Platform%3DAndroid

https://support.google.com/googlenest/answer/9546397?hl=en-CA&co=GENIE.Platform%3DAndroid

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@Mg10 thanks for reaching out here in the Community and for sharing with us your concern. To confirm, what type of Nest Camera do you have? Do you see the snapshots of the events? Were you able to see the information that MplsCustomer has shared above?

 

Keep us posted.

 

I appreciate the help, MplsCustomer.

 

Regards,

Emerson

EmersonB
Community Specialist
Community Specialist

Hi Mg10,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information I’m asking above. In case you have an update, you know where to find us.
 
Thanks,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Mg10,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
  
Best,
Emerson