02-07-2023 02:42 AM
My cameras aren’t recording on Google home. I only get a live feed or activity for a few hours. I want the recording feature.
02-07-2023 07:28 AM
You get free event video history for the most recent 3 hours for Google Nest's newer cameras, but for history longer than that, you need a Nest Aware or Nest Aware Plus subscription.
https://support.google.com/googlenest/answer/9681538
https://support.google.com/googlenest/answer/9233159?hl=en-CA&co=GENIE.Platform%3DAndroid
https://support.google.com/googlenest/answer/9546397?hl=en-CA&co=GENIE.Platform%3DAndroid
02-11-2023 02:34 PM
Hello everyone,
@Mg10 thanks for reaching out here in the Community and for sharing with us your concern. To confirm, what type of Nest Camera do you have? Do you see the snapshots of the events? Were you able to see the information that MplsCustomer has shared above?
Keep us posted.
I appreciate the help, MplsCustomer.
Regards,
Emerson
02-15-2023 06:25 AM
Hi Mg10,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information I’m asking above. In case you have an update, you know where to find us.
Thanks,
Emerson
02-16-2023 08:27 AM
Hello Mg10,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Best,
Emerson