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Google nest Indoor Outdoor Camera Charging cord broke

Ss22
Community Member

My Nest Indoor Outdoor Battery Nest Cam's charger broke and magnetic part is stuck inside. I have tried to take the piece of by applying many techniques, but couldn't get it out. 

1 Recommended Answer

EmptyNester
Silver Product Expert
Silver Product Expert

Hello,  Is it less than a year old?  If it is still then it is still in the warranty and google will most likely help you out.  If it is beyond one year then I'm afraid you may be on your own.    Meaning buy another one new or used on eBay.  I have purchased a few used Nest cams on ebay and had great luck.

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2 REPLIES 2

EmptyNester
Silver Product Expert
Silver Product Expert

Hello,  Is it less than a year old?  If it is still then it is still in the warranty and google will most likely help you out.  If it is beyond one year then I'm afraid you may be on your own.    Meaning buy another one new or used on eBay.  I have purchased a few used Nest cams on ebay and had great luck.

MplsCustomer
Bronze
Bronze

@Ss22 

We've had a battery camera since Sept. 2021, plugged in with the optional power cable. Since ours is plugged in all the time, we don't have to disturb it, because the proprietary USB plug that inserts in the bottom of the camera is somewhat fragile.

You can reach Support using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...