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Google nest camera doorbell won’t setup

Alexandros101
Community Member

Exhausted all solutions

used personal gmail account instead of google work mail.

reset device 

uninstalled google home and created another home environment and just tried to add the front entry nest camera . Didn’t work 

it’s a loop between migrating nest to google and when I continue without migration with nest google I do not receive an email to the registered personal gmail already linked with my google home . Honestly google , I want a complete refund on all my nest devices including google hub. Alexa sounds like a better partner.  

3 REPLIES 3

EmptyNester
Gold Product Expert
Gold Product Expert

Hello,  I'm an end user like you and I feel your pain having gone thru similar problems.  Unfortunately since this is a USER FORUM you will not get a response from the folks at Google as they don't participate much in this forum. I think  your best bet is to open an official support ticket and speak with an actual Nest Tech person.  Here is the link to start the process and speak with someone.

https://support.google.com/googlenest/gethelp

If you are able to get up and running please return here and let us know a few details about how you got it to work.

 

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you for your help, @EmptyNester!

Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad