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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Snip video that was not detected as an Event
I have a floodlight with full subscription. Why can't I save a clip of video where there is a person, but the camera did not detect it and label it an event? Why did Google do away with this? My old Nest cameras from before Google are amazing and can...
Battery powered cameras offline
Both Nest (battery) doorbell and Nest outdoor (battery) went offline, but all other cameras working fine.
Deteriorated Doorbell
My nest hello is less than 2 years old and is getting brittle/chipped. It will no longer connect to the nest app. It's was installed as instructed and has had very low physical use. Is this common?
Nest Cam schedule on/off with routine or scripts
How can I automate turning on/off my Nest cameras at specific times. It seems that I can only automate when I switch between home or away but this is seriously lacking. There are routines such as Bedtime and Good Morning that can be triggered on a sp...
Nest Hello wired doorbell ring not playing through home devices
Just set up a hello wired doorbell. We don't have a doorbell chime so was hoping it would play through our displays and home minis, but it does not ring through any of them. I set up announcements, checked to make sure they were all in the same home....
Nest IQ Outdoor stopped working
Hi, I purchased a full set of 6 nest IQ out door cameras thinking that they would be a future proof way of having a complete CCTV system without the need for extra video recorders etc. I also have a CCTV system elsewhere which is Hikvision. Unfortuna...
door bell peeling and not recording my avents , avents freezing
I’ve noticed that they is a flaw in this nest hello door bell I’ve bought a silicon cover but it’s still peeling camera goes off line constantly, and now ive noticed my streaming of avents are freezing and not showing movement it’s an a expensive doo...
Lost Event History
My subscription expired about two weeks ago and I just renewed it. In event history it shows an event from earlier. But nothing else. Because my subscription lapsed did I loose all my footage from previous 29 days?
Is my drop cam connect to previous owner?
I got a used drop cam camera as a gift from a friend and I just wanted to be sure that the camera it's not connected to his account anymore. I tried factory resetting the camera and it does not work, I was able to add it to my account but I just want...
setting up doorbell
Problem setting up my google nest doorbell. It´s a new device and this message appear, Help please I´ve tried everything and is not working.
