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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15719 Views
  • 0 replies
  • 6 kudos

Nest Doorbell not receiving notifications on my phone

I just subscribed for Nest Aware Plus for a year. My notifications stopped a day or two ago, that alerted me to re up the subscription. I'm not seeing anyone walk past my doorway. Shouldn't this feature still be available as it was for the trial peri...

ChrisDiP by Community Member
  • 677 Views
  • 4 replies
  • 0 kudos

"hardwire" battery version of Nest Camera

Hi, I have two battery operated google Nest Cameras. We recently missed an event because the cameras were not charged. I am wondering if anyone has any feedback on whether or not I can effectively hardwire the cameras by leaving them connected to the...

acemory by Community Member
  • 5259 Views
  • 8 replies
  • 0 kudos

Secure loop request

I just saw that there is something called a secure loop for outdoor cameras that are installed higher that 6.5’. How do I get one? My camera I purchased last year did not have one.

Chime and voltage not compatible

Our electrician told us that our chime and voltage are not compatible with the nest doorbell so we've been using it on battery only and when someone rings the doorbell we only get a notification on our phones, the doorbell does not ring. We would lik...

mhodalo by Community Member
  • 852 Views
  • 5 replies
  • 0 kudos

Reconnecting an outdoor camera

My outdoor camera needs to be reconnected to Wi-Fi - and because of where it is installed, I can’t scan the QR code (its installed very high up). Is there a way to work around this? I *thought* I registered the product when it was installed

TrayLa by Community Member
  • 2153 Views
  • 16 replies
  • 0 kudos

Help audio issues intermittently

I can see others have had similar issues it’s a battery doorbell …. The audio initially was Chrystal clear your could hear the birds sing … now within a few days there’s just an annoying hiss/buzz on the recorded and live audio and intermittently the...

SJ08bel by Community Member
  • 504 Views
  • 2 replies
  • 0 kudos

Nest Doorbell (wired) in an unsupported country

Hello, I'd like to use Nest Doorbell (wired) in Israel. Two questions: 1) I have a Nest Aware subscription on one of my Google accounts. Will it work in Israel (assuming the subscription is already paid)?2) In Israel the standard voltage is 230V and ...

Eli10 by Community Member
  • 1014 Views
  • 3 replies
  • 1 kudos

Nest Doorbell Wired Gen2 tips and tricks

Upgraded from Nest Battery Doorbell to Nest Wired Doorbell Gen2. I found the perfect drill bit to assist in installing/wiring the transformer. See pic album below.https://photos.app.goo.gl/PbRuETdtcJh9Anvu5

StevenMc by Community Member
  • 695 Views
  • 2 replies
  • 0 kudos
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