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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Unable To See Cameras added by invited Household Manager
I shared my household in the google home app and he added nest battery cameras and can only see the cameras on his phone but i cant see them when i open my app. Any ideas why
Doorbell camera offline
Hi… I’m not at all Tech savvy. We have been in our home for 2 1/2 years. With the house we have a Nest hello. On occasion it would go offline but always managed to get it back up. Last week it went off line and I’ve tried rebooting internet but it wo...
Video unavailable
My camera has notified me of an event, but I can’t get the video to play. I keep getting a message that says “video unavailable. Try again later.” It has been close to 24 hours since the event, and still no video feed.
Faded QR code
Hello,I have a nest indoor camera that was disconnected from my home network. When I went to reconnect, I was told to scan the QR code or enter a 6 digit key. Both the QR code and 6 digit key are completely faded. I also do not have the original pack...
Two Nest Wired Doorbells
I have a newly built house that was wired for two doorbells (front and back doors). I installed two Nest Wired Doorbells and wired them to one transformer and one chime. The chime is set up for a front and a back door. I wired according to a diagram ...
Viewing battery cams on computer? Timed notifications?
I've added two new "battery" cams (which I had to upgrade with the cable to constantly record.) Is there a way to view these with a browser like the other Nest cams I have? Is there a way to create clips and share links like Nest cams can? I've only ...
New Nest IQ Indoor camera - Can't export clips?
Hello!I've had the older nest cams forever...just upgraded to the newer IQ indoor cameras. I'm confused on how to view the history and export clips. I see in the settings there's a "maximum recording length". I changed it to 3 minutes, and now there'...
Resolved! Nest aware
I've recently moved into a house with nest thermostats, protect and outdoor cameras. My son set them all up using his phone and details.I can access them all, but the nest aware subscription has ended and the renewal emails are going to him.Is it pos...
Watch Live Feed on Mute
I would like to watch the live feed on my cameras on mute. If I'm checking them at work (or church, or any other quiet place), I would rather not have the volume of my loud child in the background. I don't want to disable the microphone completely, I...
No Floodlight Controls in Home App
I have two floodlights with cams. one is currently working okay, the other has no floodlight control in the Home app. The camera is working and the floodlight turns on. There is just only the floodlight control in the app for the one floodlight and n...
