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Google nest door bell 2nd generation

Marto
Community Member

Can you use the 2nd gen door bell without a chime ?   Do you just hard wire it directly and use Google hub and speakers to announce that someone has pushed the button?

Thanks 

14 REPLIES 14

MplsCustomer
Bronze
Bronze

@Marto 

I believe you can hardwire the 2nd Gen Google Nest Doorbell to your doorbell wires connected to your doorbell transformer and turn off the "Indoor chime" option and turn on the "Visitor announcements" option to get visitor announcements on your Nest Minis, Nest Hubs, and Nest speakers.

(We're doing that with our older Nest Hello doorbells because the internal battery on all three has failed, causing them to go offline if they attempt to ring the indoor chime.)

Thanks very much 

Nyoung
Community Member

Did you have any luck?  I have no existing doorbell and just want to run wiring for the Doorbell wired (2nd generation) and then use the phone and Google audio speaker for the notification.  Need to know if it works with no chime.  I see the instructions start asking about wiring for previous chimes

 

Brad
Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. You can learn how to install the doorbell here. You should be using the equipment that comes with the doorbell, which would include the Chime Puck. The link I sent has additional troubleshooting you can look through. Please let me know if you need further assistance. 

Best regards, 
Brad

@Brad 

@Marto  is asking for instructions and diagrams when installing the 2nd Gen Google Nest Doorbell with no chime.

Brad
Community Specialist
Community Specialist

@MplsCustomer

 

I am unaware of such a diagram, so the user can look over the available information that is in the help center. 

 

Best regards,

Brad

@Brad 

Since you are a Google Nest Community Specialist and since several customers have asked for this, can't you ask Google Nest staff to provide instructions and diagrams for installing the 2nd Gen Google Nest Doorbell without a chime?

Hey folks,

 

Checking in should you still have further questions here. Let us know by replying to this thread.

 

I appreciate the help here, MplsCustomer and Brad.

 

Thanks,

JT

Brad
Community Specialist
Community Specialist

@MplsCustomer

 

If there is a diagram to share, we will share it here. At this time, there isn't such a diagram that is available to us in the forums. You are welcome to reach out to support to see if this is something they are able to provide.

 

Best regards,

Brad

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Best,

JT

Thanks JT, 

Got the doorbell installed but now I can't get any of the videos to work.  From the doorbell, or either of the 2 wired cameras with floodlights I installed.  

janthadeus
Community Specialist
Community Specialist

Hello Nyoung,

 

Thanks for your patience. We appreciate your efforts here. Let’s sort this out — a few questions: what’s the status light of your doorbell? How far is the doorbell from the router? Is it fully charged or plugged into the wall outlet? Also, were there any changes to your WiFi network? 

 

Going over the steps here might help:

 

  1. Restart your doorbell:
    • Locate the reset pinhole at the back of the doorbell.



      Tip: The reset pin on the Nest Doorbell (battery) is located below the USB port at the back of the doorbell.
    • Press and hold for 5 seconds.
    • Your doorbell will restart, and the status light will be steady, solid white.
  2. Restart your modem or router, unplug it from the power outlet, wait for 1 to 2 minutes. Then, plug it back in.
  3. If you have a dual band Wi-Fi frequency, ensure to pair it to a 2.4 GHz Wi-Fi frequency to get a stable connection.
  4. If all else fails, factory reset your doorbell. Please read the instructions carefully to factory reset your doorbell.

Let me know how it goes.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Brad and JT.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie