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Google nest wired doorbell not recognised in Alexa partnering as a doorbell only as a camera

JohnMDavies
Community Member

Ok 

 

at present i have a google home hub where the doorbell works fine no issues says someones at the door and shows a feed

 

camera can be set to send me notifications but not the doorbell why

  

Allow Amazon to show you your camera’s live video using Alexa
Note: This is sensitive data. Make sure that you trust Amazon before you give them access.
nest_hello
Front Door
Front door
 

Events

Allow events and associated snapshots to be sent to Amazon so that you can receive notifications of events and view associated snapshots using Alexa.
An event can include a camera seeing motion, a person or a doorbell press event. This permission will also allow Alexa to know your camera’s status, like if your camera is offline.
 
Orchard
Back garden
 
1 REPLY 1

EdmondB
Community Specialist
Community Specialist

Hello JohnMDavies, 

I know how it feels when something isn’t working as it should, let me help you out. I’d like to confirm, what type of Nest doorbell are you using? Are you using the same email address that you used on Google Home app to sign in the Alexa App? Here is a link to control Google Nest products with Amazon Alexa

I look forward to your response. 

Best,
Edmond