Google nest wired doorbell

[taken227]

I've had a Google nest doorbell for about a year.   Yesterday,  it went offline and now it doesn't work.   I've tried connecting it to wifi, powered it off,  and even tried resetting it.   Nothing I've tried so far has done anything.   Any help would be appreciated. 

[Ashepherdson]

Is it getting power ? If so try rebooting your router to see if that allows it to reconnect 

[Rubes]

have you tried both a restart and factory reset? In that order.

[Jeff]

Hi, taken227.

Sorry for the issues you're having with your doorbell being disconnected. I just wanted to check in to see if you saw the replies here and if you were able to try out their suggestions. Hopefully those worked for you, but if you are still having issues, please let us know and we can continue to support you on this.

Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks