12-22-2022 02:35 PM
I have 3 google nest cameras with floodlights. The network they were connected to went out and all 3 cameras stopped working. When the network came up one of the cameras came back online but the other two switched networks and are now offline with no easy way (that I can see) to get them to switch back to the original network. To make matters worse, so thought maybe it was best to delete and re-install those cameras. So I deleted one of them, but to re-install it wants codes that were on the original box that I threw away a year ago. Help please!
12-22-2022 02:44 PM
The 6-character Setup Code you need was NOT included on the box; it's imprinted on the bottom of the camera. (The QR code was printed on a sticker on the front of the camera.)
12-27-2022 04:56 PM
Hey there,
TSneedsHelp, I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.
Thanks,
Archie
01-03-2023 02:53 PM
Hey folks,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
01-04-2023 04:37 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie