Hello I have two DROP CAMS THAT NEED TO BE UPDATED BECAUSE YOU ARE NO LONGER GOING TO PROVIDE SERV

[RAM41096]

Hello I have two DROP CAMS THAT NEED TO BE UPDATED BECAUSE YOU ARE NO LONGER GOING TO PROVIDE SERVICE 

[Anonymous]

I sympathize with you. I haven't had working cameras in 10 days or more the home app and cameras just stopped working after the last google play store update to the home app and haven't worked since. Completely broken and google have no idea and cannot help. Nice waste of two thousand plus dollars on my behalf on broken google products.

[Juni]

Hi folks,

RAM41096, thanks for reaching out. All features will remain available until April 8, 2024. Dropcam will no longer work after that date, and you will no longer be able to use your Nest app to check status. If you wish to keep your video history, please download and save before this date. 

If you are a current Nest Aware subscriber, we will be offering you a Nest Cam (indoor, wired) on us to help you keep your home secure. If you are not a Nest Aware subscriber, we're offering a 50% discount toward a new Nest Cam (indoor, wired). 

Check out this link to get more information about your Dropcam.

kimmm, what Nest camera are we working on? Could you tell us more about whatś happened with your Nest camera? We love to help. 

Keep me posted.

Regards,

Juni

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni