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Help!! Cant add to Nest App

rkgallup
Community Member

I have the Gen 2 Nest Doorbell.  I added it to my Google Home but I cannot add it to my Nest App?? 

Since I cannot add Notifications from the Google Home App I cannot get notified if someone rings the doorbell. How do I add it to the Nest app?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@rkgallup 

Google Nest's newer cameras released starting in Sept. 2021 work only in the Google Home app.

Why can't you set up Notifications for your 2nd gen doorbell in the Google Home app?  You should be able to.  (Unfortunately, those of us with older and newer cameras and/or doorbells are stuck with getting notifications from 2 different apps.)

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@rkgallup, thanks for reaching out here in the Community. Were you able to read the information that MplsCustomer has shared? You can get your notification from your Google Home app. 

 

Give these steps a try: 

  1. Open the Google Home app Google Home app.
  2. Tap Favorites or Devices .
  3. Tap and hold your device's tile More More menu Settings .
  4. Select Notifications.

Hit this link for more information and Let us know how it goes.

 

I appreciate the help, MplsCustomer.

 

Regards, 

Emerson

EmersonB
Community Specialist
Community Specialist

Hi rkgallup,

 

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

  

Best, 

Emerson

EmersonB
Community Specialist
Community Specialist

Hey rkgallup,

 

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

 

Thanks, 

Emerson