I have hooked up the new wired Google Nest door bell 2nd Generation to the door bell wires and the other end to A1 and AC1 on the new Honeywell wired door bell Chime. I then need to add the Google's little white puck two wires to the connector pins on the HoneyWell Chime. Where do I put these wires? I have tried every combination but it either CHIMES non-stop or no chime at all. I even put these two wires to the same A1 and AC1 but still no luck... Any advice is greatly appreciated. Thanks, Colin
Thanks for reaching out here in the Community. To know the steps on how to properly install your Nest Doorbell (wired, 2nd gen), hit this link. You can watch the installation video there along with some important troubleshooting. Let us know how it goes.
I'm dropping by to ensure that everything is covered here. How's it going? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
