Home and nest reboot the camera icons are miss from the google home app

[Kthswims]

Lost camera information, lost icons so therefore cannot reboot

[SteveT1]

Hi there,

Sorry to hear about that. Let's get this sorted out. Is the icon not showing on multiple phones? Also, what do you see when you click the camera and go to settings or hit the three dots?

You can check this article on how to turn the Nest camera on or off for detailed steps.

Regards,

Steve
 

[SteveT1]

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve