How can I purchase / order a replacement mount for my outdoor Nest camera 2-pack?

[barrydepic]

How can I purchase / order a replacement mount for my outdoor Nest camera 2-pack?

[ktb227]

I too have this issue. Google won't replace it if it's out of warranty. They tell you to try third party vendors; no luck so far.

[ai · Accepted solution]

Hello barrydepic and ktb227, 

Thank you for your patience with us! We've created a case for your issue to send to our support team to inquire further about replacements. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai

[ktb227]

No email as of yet (4 days). I'd be happy to buy them. Without the blue convex adapter AND the magnetic mount my camera is pretty much worthless. Looking at other forum topics there seems to be a LOT of others with similar concerns.

[Ty_mcd]

None of the “solutions” seem to valid. I’ve tried calling nest support during work hours and have been unable to speak with a representative because it’s closed! During the week in normal work hours?! Please contact me immediately, thank you.

[ai]

Hi Ty_mcd,

We're sorry to hear that you're encountering this issue as well! I have created a case on your behalf. There has been an uptick in inquiries, which may delay response time. Be on the lookout for an email from us soon!

Best,

Ai

[Ty_mcd]

I need replacement mounting magnets/brackets for my outdoor nest cameras. How do I order them? Please contact me ASAP..

[robbobby]

I've found  them cheaper on Amazon. There's a niche market for them now. It's what I use since eBay is few and far between. 

[robbobby]

oops that's thermostats

[Shpongle247]

Has anyone thought to try and find a magnet just in general that'll work or some DIY method