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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Resolved! Reset nest doorbell and can’t get it going again

My doorbell camera went offline and stayed offline. I googled around and followed some bad advice to reset it. Now it won’t reinstall. The blue ring light isn’t lit and all I have is a small blinking green light where I believe is supposed to be a sm...

LisaMink by • Community Member
  • 219 Views
  • 4 replies
  • 0 kudos

Offer a buyback program - Google Home is bad

I want out. You all made a huge mistake moving the Nest app over to Google Home. Nest worked perfectly before Google acquired the company. The Google Home app is the worst app on the market, and it impacts the performance of all nest products. Offer ...

Resolved! Indoor wired cam (gen 2) won't reset

I have an Indoor Wired Cam (gen 2) that I can NOT get to go into setup (connection) mode. I have REPEATEDLY tried to reset the cam by inserting a pin into the small hole on the front, but it just won't respond. Can anyone tell me what else to do to g...

WVBubba by • Community Member
  • 168 Views
  • 4 replies
  • 0 kudos

1st Gen Cams Transferred to Google Home

4 first gen cameras have been ‘transferred’ however we still get notifications from Nest (not Google Home); there does not appear a Notification setting for these migrated cameras to configure also, the transferred cameras do not deliver audio - we u...

JoeF by • Community Member
  • 205 Views
  • 8 replies
  • 0 kudos

Cant add any nest C309-403

Hi,I`ve had a 1.gen inndor nest cam up for a few years now.then i moved and messed up the settings in Google home app.Deleted the camera by mistake and now i cant add it back.On the Android phone i get to the point where i can connect to the wifi. th...

Thorvald by • Community Member
  • 167 Views
  • 6 replies
  • 0 kudos

White Glare during the day

We have a Nest Camera with Floodlight, as soon as it starts to get light out or the sun comes out, the video feed goes all white, as if there is a glare, so you can not see anything until later in the afternoon. Could be a sensor or the floodlight? I...

Can't see doorbell on nest app after changing phones

I pay for nest aware and it shows under my subscriptions. When I try and log in with Google into the nest app it doesn't see my doorbell and says I'm not subscriber. I can see it in Google home but not the nest app that sends me alerts. Just switched...

Help6 by • Community Member
  • 187 Views
  • 5 replies
  • 0 kudos
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