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How do I get audio from a camera 16 hours ago

Robertcline007
Community Member
3 REPLIES 3

Rubes
Gold Product Expert
Gold Product Expert

At this point, only if you had a Nest Aware subscription prior to the audio event occurring. If not, then unfortunately any events that far back are not available.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

 

P.S Thanks for the information and your help, @Rubes!

Brad
Community Specialist
Community Specialist

Hey folks,

 

I wanted to explain why Community Specialists Lock threads. We follow up and lock threads when there hasn't been any activity from users in the thread which helps us to maintain a cleaner community. I hope this explains a bit more about why we lock threads.

 

Best Regards,

Brad.