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How do I turn off the audio in Home app WITHOUT DEACTIVATING AUDIO RECORDING?

LK18
Community Member

All,

I use Google Home to view my Google Nest indoor gen 2 feed. How do I completely mute the audio IN THE APP ONLY. I do not want to deactivate audio recording, I do not want to adjust the speaking volume, I do not want to adjust the mic or any hardware. I simply want to fully mute the audio in the app. Right now, I cannot turn the audio all the way off. When I turn the volume down, it stops at the last sliver of volume so that I always hear at least a little sound from the app.

 

Thanks

3 REPLIES 3

EmptyNester
Gold Product Expert
Gold Product Expert

Hi LK18,  I'm an end user like you.  Hmmmm, I have never wanted to do that but I just looked everyone in the app and I do not see a way to do that other than turning down the volume on my phone.  There are many features like that missing at this point.  Hopefully Google  will be enhancing the app soon.

Brad
Community Specialist
Community Specialist

Hey there,

Sorry to hear you're experiencing this, but we’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. Thank you for your help, @EmptyNester!

Best regards,
Brad

Ebedia
Community Specialist
Community Specialist

Hi everyone,

 

@LK18 we hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

@EmptyNester and @Brad thanks for the response.

 

Best,
Emerson