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How to return/fix a faulty camera

Graham54
Community Member

Trying to find out how to get my camera fixed but there is nothing that addresses my problem.
Camera has been working for exactly a year and has now failed. No lights at all unless I unplug it and plug it back in again. The blue light comes on for about 10 seconds then dims and starts flashing for 5 seconds then goes out.
It sounds to me like it's now faulty but there is no answer anywhere about this possibility.
Perish the thought that something is faulty...

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.