I've had this DropCam for many years now with no issues. However, I installed a new router and now cannot add the DropCam to Nest as the installation icon does not appear once I plug in the DropCam. Please let me know where I can get the installation software. I have Windows 11.
I experienced the same problem last month with my Dropcams, Wired. I tried recommendations suggested by the community to no avail! Frustrated, I threw in the preverbal towel! I’m in the process of upgrading to the 2n Gen Indoor Nest Cam, Wired. Now I’m experiencing a problem with frequent “Your camera is offline“ messages! Am doing my best to keep fro tossing Nest Cams!
Tks… glad you were successful. That said, Nest has a serious problem with their Cameras! I say this from personal experience and the numerous post on this blog! A very serious problem! We should not be resolving our issues via a Community Blog… problems and issues should be resolved via a Nest Tech!!!!
@ChrispyG, thanks for reaching out here in the Community and we're glad to know that you're able to install it again.
@renorhea, we're sorry to know about what happened, this is not the experience we want you to have. To confirm, do you still have the offline message from your Nest Camera?
The 2 cameras I’ve crossed out are not setup yet… they are from my beginning this mess, i.e., when I upgraded my router, foolish me, I used a new SSID (mistakenly). **bleep**… **bleep**….**bleep**!!!
