04-28-2023 01:49 AM
Hello, I bought a Doorbell Nest second hand and I can't factory reset it. I Press the reset button (in the pinhole) at the same time as the Bell button and nothing happens.
04-28-2023 05:33 AM
If you have Nest Doorbell (battery), you don't press the bell button during the reset process. First make sure the doorbell still has power and insert and hold the pin/paperclip/thumbtack against the reset pin:
Restart or factory reset Nest camera or doorbell - Google Nest Help
If you instead have one of the older doorbell models, see the steps above for detailed instructions.
05-01-2023 11:09 AM
Hi JohnyR63,
I'm jumping in to ensure everything is good here. Have you seen davidking's last response? Let us know of the answers so we could take a closer look at them.
Best,
Dan
05-05-2023 11:19 AM - edited 05-06-2023 12:17 PM
Hey folks,
@JohnyR63, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
Thanks for answering, davidking and Dan.
Regards,
Emerson
05-06-2023 12:17 PM
Hello JohnyR63,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Thanks,
Emerson