Outdoor Blink gen2 cameras offline. Help

[Fiona72]

I reset my Blink sync module. My Blink gen2 outdoor cameras are made for 2.4 & I can't get them to link to the 2.4 alone without the 5g interrupting. Now I can't get them back online & I need help. I use the camera for security reasons. 

[David_K]

Are you using Google Wifi or Nest Wifi or another router/modem by a different manufacturer? 

[Dan_A]

Hi Fiona72,

I'm jumping in to ensure everything is good here. Have you seen davidking's response? Let us know of the answers so we could take a closer look at them.

Best,

Dan

[EmersonB]

Hey folks,

@Fiona72, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks for answering, davidking and Dan.

Regards,
Emerson

[EmersonB]

Hello Fiona72,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson