cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Outdoor Blink gen2 cameras offline. Help

Fiona72
Community Member

I reset my Blink sync module. My Blink gen2 outdoor cameras are made for 2.4 & I can't get them to link to the 2.4 alone without the 5g interrupting. Now I can't get them back online & I need help. I use the camera for security reasons. 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Are you using Google Wifi or Nest Wifi or another router/modem by a different manufacturer? 

Dan_A
Community Specialist
Community Specialist

Hi Fiona72,

 

I'm jumping in to ensure everything is good here. Have you seen davidking's response? Let us know of the answers so we could take a closer look at them.

 

Best,

Dan

EmersonB
Community Specialist
Community Specialist

Hey folks,

@Fiona72, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks for answering, davidking and Dan.

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Fiona72,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson