I can’t shut off “Motion” activity reporting

[Hafcanadian]

Even though I have “Motion” switched off on my iPad(s), every time a moth or leaf particle flies by or a car out on the street, the monitor records it as “Motion”.  It’s annoying.  

We have multiple iPads and Android phones.  Might one of their Nest Apps still be set to record Motion and thus it shows up as recorded on all of them?   It can get confusing.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Hafcanadian]

Even though I have the Motion feature turned off for the front porch camera, and I don't get emails about each Motion event, they still register in the video histories, which means scrolling past them all looking for actual "Person seen" or similar events.  So each time a car drives by at night (headlights) or a moth or bug goes in front of the camera, it registers on the event history.

[Brad]

Hey there.

You can go into your settings and adjust the sensitivity for each of your devices. I would suggest you do so, that way you can get less of these, or none at all depending on what you choose.

Best regards,

Brad.

[James]

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
James