07-04-2022 04:45 PM - edited 07-04-2022 04:47 PM
I moved and took my nest camera with me. It's an indoor camera with a power chord. I do not have a QR code sticker on it so I don't have that or the 6 digit entry key to set it up. What can I do to retrieve the set up key? I saw something about hard wiring into my computer and then using a browser to connect to it to get the code. This did not work. Does anyone have any suggestions. I can't be the only one with this problem.
07-04-2022 10:04 PM
the code is stamped into the side of the nest cam next to charging port and mount screw hole 🙂
07-07-2022 12:46 PM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Unfortunately, without the QR code you cannot add the cameras in most of the time. I would check on the packaging if you still have it as the QR code and serial number are on the packaging.
07-11-2022 06:27 PM
Appreciate the help, colorfultattoo and Brad. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.
07-12-2022 08:02 PM
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.