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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17560 Views
  • 0 replies
  • 7 kudos

Resolved! Nest Camera doesn't seem to be charging

My battery is at 2%, had put it in "offline" mode until I could get to it and charge the battery. I now have the camera in my possession, I have connected the charge cable to the camera and the USB to a quick Charge USB port on my powered hub connect...

Can't mute the volume on my Nest Camera feed

For some inexplicable reason, I cannot turn down the volume all the way on the feed to my Nest Camera. Why? I don't want to turn off the microphone, I need to record / capture audio. But I need to be able to turn the volume all the way down, why can’...

I3rendan by Community Member
  • 1726 Views
  • 6 replies
  • 2 kudos

Live feed not working

Lately I have randomly try to check the live feed on my doorbell and is unavailable. It says that the camera my be unreachable or saving my battery. So if there is a noise out front I have to get up and go check it. What can I do to fix that?

Kimw2211 by Community Member
  • 726 Views
  • 3 replies
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Bluetooth issues when using doorbell audio

I can't tell if it is my app or if it is the Bluetooth . So sometimes I sit in my car and watch the clippings from the doorbell while I'm at work. Whenever I open the Google home app, and go to the doorbell watch history. It displays in my car as I'm...

EM_02 by Community Member
  • 1266 Views
  • 6 replies
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Resolved! Google Nest Not keeping Events in History

Is anyone else's Nest Cam (Battery) not keeping events in History? I get notifications, but I can only view them for a short time before they are no longer in the History. I'd like to be able to view events that are days / weeks old...Thanks

Nest Doorbell (Battery) Live Sound

Using the Google Home app and accessing my Nest Doorbell's Live video feed, or watching a playback, the sound comes through the ear speaker and my phone acts as if I am making a phone call to myself while I am watching the Live view or playback. Is t...

Kaleb1976 by Community Member
  • 676 Views
  • 4 replies
  • 0 kudos
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