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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Power off nest cam
How do I power my nest cam off??
Resolved! Nest does not see my new Nest Cam (indoor wired Gen 2), but Google Home does ...
I've had two nest devices for a few years, and just added a Nest Cam (indoor wired Gen 2). Nest does not see the new camera, but Google Home sees it, and uses it just fine. How do I go about getting Nest to see the new device?
Floodlights
I currently have floodlight switched off. Will they automatically come on at dusk? How do you set them to turn on during motion detection? Then turn off after a period of time. With initial use they were not turning off
nest doorbell
Does the Google Nest Battery Doorbell have an indoor electronic chime device you can recommend?
Google home app won’t link with migrates nest account
Does anyone know how to get the Google home app to link to the nest accounts? I migrated my nest account to Google, but the Google home app only gives me the option to link with my nest sign in, which doesn’t work because I migrated to google! I’m si...
Mounting Pin Broken & Won't Secure to Bracket
Pin at top of doorbell is stuck "in" and won't re-engage to secure the doorbell to mounting bracket. After only 4 months. Have seen a few similar posts but wondering if any tips to pop out the stuck pin. Product is useless if this isn't a continued i...
Resolved! Trying to set up a nest cam with floodlight but google app won't give me the instructions
Hi - I am trying to install a nest cam with flood light. I use the home app, select add device, select my address and it immediately searches for devices. It only finds a google wifi (which I don't have) and ask if I want to set it up. I select "setu...
How to remove credit card information
HI,I have a nest doorbell subscription (pay annually already), but my credit card information is still under my google pay, and not able to remove it. Question is, how to remove my credit card information and still keep my subscription? Thanks,
409 error when codec changed
I am trying to use the Nest APIs to connect. I have gotten all the auth token stuff working. I have created an offer and gotten an answer but the data does not flow. I realized I was not asking for the H264 codec in my offer so I just changed that. N...
How do two separate units have access to the common shared camera in front and back of townhouse
Two units have a shared entrance at the front and back of the building. We used to both have a login but now only mine works. Does anyone know how to set it up for two separate users? My login shows two accounts, one is my personal inside thermostats...
