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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1512 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17579 Views
  • 0 replies
  • 7 kudos

Resolved! Google Nest Not keeping Events in History

Is anyone else's Nest Cam (Battery) not keeping events in History? I get notifications, but I can only view them for a short time before they are no longer in the History. I'd like to be able to view events that are days / weeks old...Thanks

Nest Doorbell (Battery) Live Sound

Using the Google Home app and accessing my Nest Doorbell's Live video feed, or watching a playback, the sound comes through the ear speaker and my phone acts as if I am making a phone call to myself while I am watching the Live view or playback. Is t...

Kaleb1976 by • Community Member
  • 676 Views
  • 4 replies
  • 0 kudos

Outdoor battery magnetic replacement mount

Hello, I am looking for a replacement magnetic mount for my google nest cam outdoor (battery). Is there a way to purchase just the base please? I recently purchased it the US and need another mount please. Thanks Sheree.

ShereeS by • Community Member
  • 1224 Views
  • 6 replies
  • 0 kudos

Data usage with outdoor camera

I’m considering using a mobile hotspot for an outdoor camera. The lowest data plan or 50GB. Is that sufficient for a single camera with moderate activity?

RiverOtter by • Community Member
  • 1012 Views
  • 5 replies
  • 0 kudos

Doorbell Peeling

Still Haven’t Received a Response back about my Nest Doorbell Peeling. I submitted all the Information to Google and have not gotten a Response back in Months.

jtfryer92 by • Community Member
  • 1065 Views
  • 6 replies
  • 0 kudos

Canceled Nest subscription still billing

We moved a year ago, and canceled our Nest aware subscription that was auto billed annually. Not only were we NOT credited for 2022, but we have been billed again for 2023. Getting any help, or a person to help, is impossible. What do I need to do to...

P2burner by • Community Member
  • 1067 Views
  • 4 replies
  • 0 kudos

Resolved! How do we recharge battery?

I have found no obvious way to remove the front door bell in order to recharge the battery. I have the "release tool" given to us during the installation but I cannot find the place to insert it to remove the door bell or the battery.

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