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I have a new camera which won’t connect

D1960
Community Member

Hi, I have a new google nest camera which worked for 2 days and now it doesn’t connect.

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Any error codes or messages in the app? Try these steps:

Troubleshoot offline Nest camera or doorbell - Google Nest Help

Brad
Community Specialist
Community Specialist

Hi there,

 

Thanks for all of your help here, davidking! Please let me know if you need my assistance.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

janthadeus
Community Specialist
Community Specialist

Hey D1960,

 

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks for the help here, davidking and Brad.
 

Best,

JT