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I have a subscription but I’m still only. Getting up to 3 hours of history. What do I do?

Mrfbigk1970
Community Member

‎06-24-2023 02:02 AM

Cameras

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2 REPLIES 2

David_K
Platinum Product Expert
Platinum Product Expert

‎06-24-2023 05:20 AM

To check what's happening here, I'd recommend contacting the support team directly:

  1. Go to Contact Us - Google Nest Help
  2. Select "Nest Aware", type a brief description of the issue, then click "Next".
  3. Click "Other", then click "Next step" until you see the contact options.
  4. Choose to get a call or call or chat with the team as available in your country.
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Alex_S
Community Specialist
Community Specialist

‎06-26-2023 03:34 PM

Hi everyone,
 

Thanks for the help here, @David_K.

 

@Mrfbigk1970, I'd like to bump in here and make sure that you’ve seen @davidking’s response. Were you able to get contact with our Google Nest support team? Please let us know as I will be locking this thread in 24 hours.


Kind regards,
Alex

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