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I have new internet, lost connection to two cameras. One inside, the other outside.

Tom83
Community Member

Lost intern, went off line.  New internet won’t  work.  Went to app, said disconnect & did.  Said scan QR and camera doesn’t have one.  I’m stuck.

Outside camera still offline.

is it possible to talk on phone?

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Tom83 

If you want to talk to Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.