I just bought the battery doorbell and 4 cams, only to find that I cannot monitor them in Nest.

[JohnF]

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Original poster: Kacy Ray 

I just got my new "Nest" doorbell (battery operated) and 4 of the battery operated cameras - only to find out that I cannot monitor them along with all my other cameras on my Nest page. So how are they "Nest" cams? 

I monitor all my cameras a large screen while I'm in my office so I can see what my kids are doing throughout the house. I have about half of my house and one outside cam covered, and I was waiting for these next ones to come in so I can have a complete view. This enables me to watch my kids while I'm working at my desk. It's an awesome thing, and I was very much looking forward to having my whole house covered. I mounted these new ones the moment they arrived, as well as the doorbell. 

Now I'm being told that to see the feed from any of these cameras, including the doorbell, I have to pick up my phone, unlock it, open the Home app, scroll to the correct room, select the camera, and then I get to look at that specific feed. Yay. How nice. 

I am having a tough time accepting that Google really screwed this up so badly. I have googlized my entire home and I'm just not willing to accept that all this stuff I just installed is basically useless for my purposes. Is this real? The only way to view these cameras in on my freaking phone? One at a time?  Please tell me there is a solution for this. Thanks.

[KacyRay]

Note: I have since found that they can be monitored on my Nest Hub, one at a time. That's slightly relieving, but I am still not sure why Google would remove the capability of monitoring multiple cameras from a website. That is such a useful, obviously beneficial feature that I can't imagine why it would be taken away. 

[mdr2]

Hi KacyRay,,,, you will notice a lot of other people here complaining of the same thing.  We were really let down by Google on this. 😠

[Brad]

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. 

• Do you still need help with this issue?
• What troubleshooting steps have you done thus far?
• Have you tried to restart your camera?

Please let me know if you need further assistance. 

Best Regards,

Brad. 

[bullit509]

me to. I want to watch multiple cameras at the same time as I could with my 10 year old cctv. This is shocking Google can’t do this I was going to buy the home hub max but even this won’t allow it.