12-11-2024 07:34 PM
Hi
I can’t access my cameras on my account .
i lost them all not sure how
12-16-2024 07:36 PM
Hi @Azetouna187!
Thanks for posting in the community.
I’m sorry for the inconvenience that you’ve been experiencing with your Nest cameras. I understand that they just disappeared from your account. No worries, help is here.
To better assist you, I need some extra information. Here I have a couple of questions for you:
What model of Nest cameras do you have?
When did the issue start?
Are you using the same mobile device that you were using before to monitor your cameras?
What troubleshooting steps have you done so far?
Is someone else having the same issue?
I'll be waiting for your response.
Regards,
Daniel.