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I moved and my nest camera is saying it has old settings and to restart but the nest won’t restart

JohnF
Community Specialist
Community Specialist

‎08-24-2021 04:30 PM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Stephanie London 9871 

 

I tried putting pin and restarting but it won’t restart
 

 

 

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JohnF
Community Specialist
Community Specialist

‎08-24-2021 04:31 PM

Hello Stephanie,
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. If you have moved, you will need to factory reset your camera and set it up on this new home/structure you have. You can learn how to factory reset it here. Please let me know if you need further assistance.
 
 
-from Brad C.(Community Specialist)
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