I need my hello nest account information deleted as someone else owns the device now.

[JohnF]

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Original poster: Lisa Mast 

Please help me walk through how to delete my nest account.

[JohnF]

Hi Lisa.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am afraid I cannot delete your information for you, but you should be able to factory reset your devices, and remove your access via the app. 

-from Brad C. (Community Specialist)

[Zoran1]

How?