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I've been invited but only see the home icon with temperature below it but can't see the camera

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.


Original poster: Susan S. Ponce


I am not able to see activity.  Not sure if it's because my phone is not giving permission.  Please help.

Community Specialist
Community Specialist
Hello, Susan S. Ponce.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. Glad you got an invite to join someone's home/structure! I have some questions to ask you:
  • Were you invited to view the camera footage through the Nest app or Google Home app?
  • Are you connected to the same wifi network as the cameras?
  • Do you have full permission to view those cameras? I would clarify which accesses you have from the person who invited you.
  • What other troubleshooting steps have you done?
Please let me know how else I can assist you today! I look forward to your response.
-from Brad C(Community Specialist)