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Indoor Nest Webcam

BG3
Community Member

My camera will stop recording for several minutes at a time all day and night long.  The camera is within 8 ft of the router and I have fibre.  Any reason it would be doing this?

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey BG3,

 

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. A few questions: when did it start happening? Did you make any changes to your Wi-Fi network? Do you have an active Nest Aware subscription? If so, what type of subscription do you have? 

 

Check out this link for additional information. 

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie