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Indoor nest cams and the various interfaces

BurtonRiderT6
Community Member

When I first bought the indoor cam and Nest Hello everything seemed to work flawlessly. I could check on my phone,  stream through any of my hubs, and TVs (via a Chromecast). Over the past 3 months, the service has been nothing but declining rapidly. I've searched Google and I've done all the troubleshooting I see others are trying and it fixes it for a few hours to a couple of days then we're right back to unreliability again. Is this something Google is actually looking into or are they just popping into forums here and there to give the appearance they're trying to fix it? I'm seriously ready to throw all of the Google products away and switch to another company. 

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

I'm and end user like you.  To the best of my knowledge Google almost never visits this user forum.   You may want to open an official support ticket and speak with a Google tech person about what you are running into.

Here is a link to get you started.

https://support.google.com/googlenest/gethelp