cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Install nest camera on computer not working

Befuddled71
Community Member

I'd like to access the same camera through my same account on my Web Browser. When I log into Nest on my computer, the cameras do not appear. The only option close is it asks me to install them. I have tried plugging them with the USB but nothing happens. 

Suggestions?

4 REPLIES 4

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Befuddled,  I'm and end user like you.  Are are talking about the new Nest (battery) cameras introduced about a year ago? They are 100% not viewable right now from a computer browser.  However hopefully Google will release that feature before the end of 2022.

Thank you 

, sadly yes they are. I agree Google needs to release that feature ASAP

aatienza
Community Specialist
Community Specialist

Hey folks,

 

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Check out this link on how to file feedback.

 

I appreciate the help, EmptyNester and MplsCustomer.


Thanks,

Archie

MplsCustomer
Bronze
Bronze

@Befuddled71 

Which cameras do you have?  The new Google Nest cameras and doorbells released starting in the fall of 2021  work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website.

If you have the older cameras that appear in the Google Nest app, they will all appear on the home.nest.com website as long as you log onto both with the same username and password.